SCORM Compliant Package-ICTWEB443 Implement search engine optimisations Skill Set (Skill Set) Core units SITTIND001 Source and

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITHIND001 Use hygienic practices for hospitality service SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITXWHS002 Identify hazards

Core units BSBLEG314 Protect information in a legal services environment BSBLEG421 Apply understanding of the Australian legal system BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents BSBXCM401 Apply communication strategies in the workplace Electives BSBLEG522 Apply legal principles in contract law matters BSBLEG523 Apply legal principles in tort law matters BSBCRT412 Articulate

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBWHS501 Ensure a safe workplace CPCCOHS1001A Work safely in the construction industry CUADES502 Realise production designs CUARES403 Research history and theory to inform own arts practice Elective Units CUADES501 Design events CUAPPM502 Realise productions BSBADM405 Organise meetings BSBLDR403 Lead team effectiveness BSBLED401 Develop teams and individuals BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC038 Produce and serve food for buffets SITHCCC042 Prepare food to meet special dietary requirements SITHKOP010 Plan and cost recipes SITXFSA007 Transport and store food SITXWHS006 Identify hazards

SCORM Compliant Package-ICTWEB443 Implement search engine optimisations Skill Set (Skill Set) Core units SITTIND001 Source and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.