Learner Guide-TLII0005 Apply customer service skills NWP sew and net meat *

sew and net meat * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and well-being education CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS016 Respond to client needs CHCDEV004 Confirm developmental status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICBS203E Safely handle bituminous materials RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and job specifications RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures Elective units BSBDIV301 Work effectively with diversity RIICBS202E Hand spread asphalt RIICBS207E Take samples of road surfacing materials RIICCM206D Support plant operations RIICRC201D Repair potholes RIISAM204D Operate small plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-TLII0005 Apply customer service skills NWP sew and net meat *Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce